Cookies Policy

This Cookie Policy explains how D24 Fintech Holding Pte. Ltd. (“D24,” “we,”, “our,” “ours,” “us”), a company incorporated under the laws of Singapore, uses cookies and similar technologies when you visit our website located at www.D24group.com or any other websites, domains, sub-domains, pages, features, or content we own or operate, and/or when you interact with D24 online advertisements or marketing emails (collectively, the “Site”). It explains what these technologies are and why we use them, and your rights to control our use of them. In some cases, we may use cookies and similar technologies to collect personal information or information that becomes personal information if we combine it with other information. In such cases, the D24 Privacy Policy available at (D24 Privacy Policy) will apply in addition to this Cookie Policy. Any terms not defined in this Cookie Policy shall have the meaning given to them in the Terms and Conditions available at (D24 Terms and Conditions). The Privacy Policy and Terms and Conditions are incorporated into this Cookie Policy by reference and take precedence over this Policy in case of any conflict. We may update this Cookie Policy at any time. If you have any questions about our use of cookies or other technologies, please submit your request via our customer support team at [email protected].

Table of Contents

• What are cookies?
• Why do we use cookies?
• What types of cookies do we use?
• How to manage cookies, similar technologies, and targeted online advertising
• How to control cookies?
• Will this Cookie Policy be updated?
• Cookies that have been set in the past
• Contact us

What are cookies?

Cookies are small text files that a Site downloads onto your devices (such as mobile phones and tablets) when you visit a Site. Cookies help the Site recognize your device the next time you visit it and will help it distinguish you from our other users.

Cookies can be used for a variety of purposes, such as remembering your preferences, measuring your activity, and optimizing your user experience.

Most cookies will not collect information that identifies you. Instead, they will collect more general information, such as your general location or how you arrive at and use our Sites. Cookies set by the Site operator are called “first-party cookies.” Cookies set by parties other than the Site operator are called “third-party cookies.” The parties that set third-party cookies can recognize your browser or device, as the case may be, both when you visit the D24 Sites or when you visit certain other websites, or platforms where the third party’s cookies are present. More information on cookies and their use can be found at www.aboutcookies.org or www.allaboutcookies.org.

Why do we use cookies?

When you access our Sites and use our Services, we or the companies we work with may place cookies on your devices. These cookies help us better understand your behavior and inform us about which parts of our Sites you have visited.

We use ‘First-Party Cookies’ and ‘Third-Party Cookies’ to recognize you as a D24 user, customize D24 Services, content, and advertising, measure promotional effectiveness, and collect information about your device or other access devices to mitigate risk to help prevent fraud, and promote trust, and we may use third-party service providers’ cookies to target advertising for D24 products and services based on information about your visits to other websites. We do not control the types of information collected and stored by these third-party cookies. You should check the third party’s website for more information on how they use cookies.

What types of cookies do we use?

We use the following types of cookies:

• Necessary Cookies – Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Preferences Cookies – Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
• Statistics Cookies – Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
• Marketing Cookies – Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Our cookies perform these different functions:

• Enabling our Sites to function properly – Some cookies are essential for the operation of our Sites. For example, we use cookies to ensure that you are shown the correct web pages for your location or to identify when we have broken links or other technical issues with the Site.
• Analyzing visitor/ user behavior – We use cookies to analyze how our visitors/ users use our Sites and to monitor Site performance. This allows us to provide a high-quality experience by ensuring that our content and layout remain relevant to you. For example, we use cookies to keep track of which pages and links are most popular, and do not provide information about the visitors.
• Optimizing and personalizing – Cookies are also used to optimize the Sites you visit and to personalize the content that we show you across all our Sites, based on what we understand about your requirements.

How to manage cookies, similar technologies, and targeted online advertising

You have the right to choose whether to accept cookies, and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies, you may not be able to use the full functionality of our Sites.

Most browsers allow you to change your cookie settings. These settings will typically be found in your browser’s “options” or “preferences” menu. To understand these settings, the following links may be helpful; otherwise, you should use the “Help” option in your browser for more details.

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari web and iOS

If you only want to limit third-party advertising cookies, you can turn such cookies off by visiting the following links:

• Your Online Choices (http://www.youronlinechoices.com/uk/)
• Digital Advertising Alliance (http://www.aboutads.info/consumers)

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit ‘Do Not Track’ or ‘DNT’ signals. Since uniform standards for “DNT” signals have not been adopted, our Sites do not currently process or respond to ‘DNT’ signals.

Flash Cookies: If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the website storage settings panel, available here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html. You can also control Flash Cookies by going to the global storage settings panel and following the instructions. Setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Cookie Preference: When you visit our Site, we may store cookies on your browser for your security and to help us better understand your behavior and inform us about which parts of our Site you have visited. The information does not usually directly identify you, but it can give you a safe and more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Blocking some types of cookies may impact your experience on the site.

How to control cookies?

You can control and/ or delete cookies if you wish. You can delete all cookies that are already on your device, and you can set most browsers to prevent them from being stored therein. However, if you do this, you may have to manually adjust some preferences every time you visit the technology platform, and some services and functionalities may not work.

Will this Cookie Policy be updated?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. If we do, you will be notified when you first visit our Site after the change. However, the onus is on you to keep yourself updated with the latest version of our Cookie Policy. You can also revisit this page if you wish to keep yourself informed. If you do not agree with the revised content, you must stop accessing D24 immediately. When an updated version of the Cookie Policy is released, your continued access to D24 means that you agree to the updated content and agree to abide by the updated Cookie Policy.

Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set. However, we will stop using the disabled cookie to collect any further information.

Contact us

We are committed to respecting the freedoms and rights of all our D24 users. If you have any questions or comments about this cookies policy or privacy matters generally, please contact our Data Protection Officer at [email protected]. You can contact our Data Protection Officer confidentially to enquire about the treatment of your data by us.