The Pre-Sales & Inside Sales Team Lead is responsible for driving regional sales growth by identifying new clients, responding to inbound inquiries, and supporting the sales cycle through strong pre-sales engagement.
This role combines hands-on sales activities with team leadership, ensuring that prospects receive timely responses, accurate product information, and a smooth transition into the sales pipeline.
The position requires a proactive leader who can manage a team, generate leads, and support technical and commercial discussions with potential clients.
Key Responsibilities
Lead Generation & Client Outreach
- Identify and target potential clients within the assigned region.
- Conduct outbound outreach through calls, emails, social channels, and networking.
- Build and maintain a strong pipeline of qualified prospects.
- Research market segments to uncover new business opportunities.
Inbound Inquiry Management
- Respond promptly and professionally to incoming inquiries from prospects and clients.
- Provide accurate product information, pricing details, and technical clarifications.
- Qualify inbound leads and route them to the appropriate sales or technical teams.
- Ensure all inquiries are logged and tracked in CRM systems.
Pre‑Sales Support
- Prepare and deliver product presentations, demos, and solution overviews.
- Assist prospects in understanding product capabilities, features, and benefits.
- Work closely with sales, product, and technical teams to address client questions.
- Support proposal creation, documentation, and pre‑sales materials.
Team Leadership & Coordination
- Lead and mentor the inside sales team to achieve monthly and quarterly targets.
- Train team members on product knowledge, sales scripts, and best practices for client engagement.
- Monitor team performance and provide regular feedback and coaching.
- Ensure consistent follow‑up, pipeline hygiene, and CRM accuracy across the team.
Sales Pipeline & Reporting
- Maintain accurate records of leads, inquiries, and pre‑sales activities.
- Prepare weekly and monthly reports on team performance, lead quality, and conversion rates.
- Analyze data to improve outreach strategies and pre‑sales effectiveness.
- Collaborate with senior management on forecasting and regional sales planning.
Regional Market Engagement
- Stay informed about regional market trends, competitor offerings, and client needs.
- Represent the company at regional events, exhibitions, and networking opportunities.
- Build strong relationships with prospects, clients, and industry stakeholders.
Qualifications & Requirements
- 4–7 years of experience in pre‑sales, inside sales, or sales support roles in the fintech industry.
- 2+ years of experience in tech sales, sales, or customer service in the finance, fintech, or crypto industry is a plus.
- Strong understanding of sales cycles, lead qualification, and pre‑sales processes.
- Proficient in using CRM systems to track customer interactions and sales progress.
- Excellent communication and presentation skills.
- Ability to manage multiple inquiries, leads, and team tasks simultaneously.
- Strong organizational and time‑management abilities.
- Ability to work independently and meet monthly targets.
- Experience in technology, fintech, SaaS, or digital platforms is an advantage.
- Familiarity with regional markets and client engagement practices.
About D24 Fintech
D24 Fintech is a global technology provider building secure, scalable, and future-ready digital solutions for modern financial operations. We partner with clients to simplify payments and platforms, strengthen risk controls, and bring greater transparency to how finances move, delivering solutions engineered to the highest standards of security, reliability, and compliance.
At D24 Fintech, the bar is clear: we deliver, and we do it in cohesion.
We win together; no silos, no politics, just a team aligned on outcomes and stepping in where it matters. We own it, taking responsibility end-to-end and driving things forward. We lead with integrity first, being direct and transparent, and holding high standards in everything we do. We move at pace and with agility, focused on what matters, quick to adapt, and comfortable operating in a changing world. And we innovate by default, constantly finding better ways to build, deliver, and improve.
If you take pride in ownership, thrive in high-performance teams, and want to build alongside people who show up and pull their weight, you’ll feel at home here.
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