These Terms & Conditions and any documents referred to herein govern the utilization of the Services offered by “the D24 Group” “the D24 Platform” (hereinafter referred to as “D24”, “Platform”, “We”, “Our” or “Us”) through our website www.D24group.com (the “Website”) which enables users (hereinafter referred to as “You”, “Your”) to access our Products & Services. These Terms and Conditions constitute a legally binding agreement between You and Us regarding the use of the Website Platform and Services.
You must read the Terms & Conditions alongside the Privacy Policy & Risk Disclosure. By using the Platform, you explicitly acknowledge and consent to these terms and conditions. However, if You do not agree with or accept these terms, You have the option to discontinue using the Website Platform and Services in such cases.
1. Introduction
1.1. The D24 Platform is owned by D24 Fintech Holding Pte. Ltd. (the “Company”) a Singapore-based fintech company offering a range of financial technology and trading solutions (hereinafter referred to as “D24”, “Platform”, “We”, “Our” or “Us”) offers the solutions to Individuals, companies, and developers (hereinafter referred to as “the Users” or “you”) to create different financial solutions that interact with blockchain networks, and other cutting-edge technologies and also provides other services related to Wealth Management Services (the “Services”). For convenience, “You” and “Us” are hereby collectively referred to as “both Parties” and individually as “each Party”.
1.2. “D24 Operators” refer to all parties that run the Platform and its affiliates, including but not limited to legal persons, unincorporated organizations, and teams that provide the Services and are responsible for such Services. For the avoidance of doubt, the “Platform”, “we” or “us” includes the D24 Operators. Under these Terms & Conditions, the D24 Operators may change as our business adjusts, in which case the changed operators shall perform their obligations under this Agreement and provide the Services to you, and such change does not affect your rights and interests under this Agreement.
1.3. Additionally, the scope of D24 Operators may be expanded due to the provision of new Services, in which case, if you continue to use the Services, it is deemed that you have agreed to jointly execute this Agreement with the newly added D24 Operators. In case of a dispute, you shall determine the entities by which this Agreement is performed with you and the counterparties of the dispute, depending on the specific Services that you use and the particular actions that affect your rights or interests.
1.4. You understand that this Website (as defined herein) is only intended to serve as a platform for you to use the Services. You shall, at your sole discretion, carefully assess the authenticity, legality, and validity of relevant services offered and solely bear the responsibilities and losses that may arise therefrom.
1.5. Any opinions, information, discussion, analysis, prices, and any other information we display on this Website shall not be construed as investment advice. We shall not be liable for any loss arising directly or indirectly from reliance on the above-mentioned information, including but not limited to, any loss of profits.
2. Definitions
2.1. “D24," "We," "Us," "Our": Refers to D24 Fintech Solutions, a company incorporated under the laws of Singapore.
2.2. "Platform" Refers to the website and any related domains, sub-domains, pages, features, or content We own.
2.3. "User," "You," "Your" Refers to any person or entity accessing or using Our Platform or Services.
2.4. “Services” means any service that We or any person or affiliated entities provide to You and which You wish to avail through Our Website.
3. Acceptance of Terms
By accessing this website and /or Our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, You may not use Our Services.
4. Services
4.1. We offer a comprehensive suite of Technology Services & White-label solutions and Wealth Management Services.
4.1.1. Technology Services
4.1.1.1. Blockchain Technologies
4.1.1.2. Web3 Integration & Development
4.1.1.3. Nomination Technologies
4.1.1.4. Governance & Licensing
4.1.1.5. Innovation / Incubation
4.1.1.6. Wallet Infrastructure
4.1.1.7. White-Label Services
4.1.2. Wealth Management Services offered through our affiliates
4.1.2.1. OTC Leveraged Liquidity Services
4.1.2.2. Enterprise Liquidity
4.1.2.3. Prop Trading
4.1.2.4. Trading Widgets
4.2. Disclaimer :
4.2.1. You acknowledge that, in providing Wealth Management Services offered through our affiliates, We or our affiliates do not provide Financial advice, or solicit or recommend the purchase or sale of any financial instrument. You agree that your use of the Service is at your sole risk and acknowledge that the Service and anything contained therein, including, but not limited to, content, services, goods, or advertisements (the "Items") are provided "AS IS" and that We make no warranty of any kind, express or implied, as to the Items, including, but not limited to, merchantability, noninfringement, title or fitness for a particular purpose or use.
4.2.2. We do not warrant that the Services and White label Solutions are compatible with your equipment or that the Service or Solutions are free of errors or viruses, worms, or "Trojan horses" and are not liable for any damage you may suffer as a result of such destructive features. The content of other websites, services, goods, or advertisements that may be linked to the Service or the Website is not maintained or controlled by Us.
5. Availability of Our Website
5.1. We make no representations and provide no warranties that:
5.1.1. the website will be made available at any specific time or from any specific geographical location;
5.1.2. your access to the website will be continuous or uninterrupted; or
5.1.3. the website will be accessible or optimized on all browsers, computers, tablets, phones, or viewing platforms.
5.2. We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the website, content updates, periodic maintenance, or resolving any issues that we become aware of. Wherever we anticipate that we need to suspend access to the website for a considerable period of time, we will try to provide you with prior notice where reasonably practicable.
6. Ownership of material on our website
6.1. All trademarks, service marks, trade names, logos, copyright, and other intellectual property rights in our website and its content are either owned by us or licensed to us. All such rights are protected by intellectual property laws around the world and all rights are reserved. Any use of the website and its contents, other than as specifically authorized herein, is strictly prohibited. Any rights not expressly granted herein are reserved by us.
6.2. The trademarks, service marks, trade names, logos, and other branding owned by third parties and used or displayed on or via our website (collectively, “Third Party Mark(s)”) may be trademarks of their respective owners, who may or may not endorse or be affiliated with or connected with us. Except as expressly provided in these Terms of Use, or in terms provided by the owner of a Third Party Mark, nothing in these Terms of Use or on or via the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of our or any Third Party Marks that are used or displayed on the website, without the respective owner’s prior written permission, in each instance. All goodwill generated from the use of our trademarks will benefit us exclusively.
6.3. Information and content on our website provided on a non-reliance basis
6.4. Our website is made available to you in order to provide you with general information about us, our business, and any products or services that we offer from time to time. We do not make our website available for any other purposes, except as expressly provided in these Terms of Use.
6.5. The content on our website is not intended to be construed as Financial or Legal advice. You must not rely on any of the content of our website for any purposes whatsoever, and you must seek your own independent professional advice before deciding to take any course of action on the basis, whether in whole or in part, of any of the content available on our website at any time.
6.6. We make no representations and provide no warranties whatsoever, whether express or implied, that any of the content or materials available on our website from time to time are accurate, up-to-date, or complete.
7. Permitted Use of materials on our website
7.1. The content on our website is provided for your personal, private, and non-commercial use only. You may print or share the content from our website for lawful personal, private, and non-commercial purposes, and you may also make others within your organization aware of the content on our website. You may not otherwise extract, reproduce or distribute the content of our website without our prior written consent.
7.2. Whenever you print, download, share, or pass on content from our website to others, you must not make any additions or deletions or otherwise modify any text from our website, you must not alter or change any images, media, or graphics from our website in any way, you may not remove any accompanying text from such images, media or graphics, and you must ensure that all content passed on to any third party is an accurate representation of the content as it appears on our website.
7.3. You are prohibited from using any robots, spiders, data mining or scraping technology, or any similar third-party tools for the extraction or reproduction of any data or content from our website without our prior written consent.
7.4. Whenever you pass on any content or materials from our website to anyone, you must acknowledge us as the authors of such content or materials (or any other authors wherever credited by us) at the time when you pass on such content or materials.
8. Prohibited Uses Of Our Website
8.1. You must not reproduce, duplicate, copy or resell any part of our website or any content from our website, save and except to the extent expressly permitted in these Terms of Use.
8.2. You must not, without our prior written consent, access, interfere with, damage, or disrupt in any way our website or any part of it, our systems, any of our hardware or equipment, or any networks on which our website is hosted, any software that we use to create or modify the website or to make the website available to you, or any hardware, equipment, network, server, software, or technology owned or operated by us or any third party.
8.3. You must use our website for lawful purposes only and in accordance with these Terms of Use. You must not use our website:
8.3.1. for any purpose that is unlawful or that in any way breaches any applicable laws or regulations, whether local, national or international;
8.3.2. for any fraudulent purposes whatsoever;
8.3.3. to conduct any unsolicited or unauthorized advertising or direct or indirect marketing to anyone by any means, or to otherwise spam, communicate with or market to anyone any goods, services or business not authorized by us;
8.3.4. to upload, host or transmit any viruses, malware, adware, spyware, worms, Trojan horses, keystroke loggers, spyware, logic bombs, time bombs or any other harmful programs or code that could adversely affect the use or operation of the website, our hardware or systems, or the computers, tablets, phones or other devices of any users or other third parties, or to upload any content or materials containing any such content;
8.3.5. to communicate with, harm or attempt to harm children in any way; or
8.3.6. in any way or for any purpose that breaches these Terms of Use or the terms of any of the documents these Terms of Use refer to.
8.4. You must not submit any information about Yourself to Us if you are under the age of 18, or about any other person who is either:
8.4.1. under the age of 18; or
8.4.2. if they are aged 18 or above, where you have not received their prior written consent to submit information about them to us.
8.5. You must not submit to us any information which is considered ‘sensitive personal information”. Sensitive personal information is information about you or any other person that reveals your or their racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or which is genetic data, biometric data, information that concerns your or their health, sex life, or sexual orientation.
8.6. If you accidentally or intentionally submit such information to us, you will be considered to have consented to our processing of that information on the basis of Article 9(2)(a) of the General Data Protection Regulation (Regulation (EU) 2016/769).
9. Viruses And Other Harmful Content
9.1. We do not guarantee that our website does not contain viruses or other malicious software.
9.2. We shall not be responsible for any bugs or viruses on our website, any software that might be transferred to your computer from our website, or any consequences which the presence or operation of such programs may have.
9.3. You must ensure that you have in place up-to-date and effective anti-virus protection on your computer or other browsing device.
9.4. You must not upload or otherwise introduce to our website any viruses, malware, spyware, adware, Trojan horses, worms, logic bombs, time bombs, keystroke loggers or any other programs or code that is harmful or malicious.
9.5. You must not use any third parties, software or technology to attempt to gain unauthorized access to our website, our servers, systems, hardware, software or data.
9.6. You must not attempt to perform any denial of service type attack on our website.
9.7. We may report any breach or suspected breach of this to the relevant authorities and may disclose your identity.
10. Links To Other Websites
10.1. Links to third-party content or websites may appear on our website from time to time. We are not responsible for the content of any websites accessible via any link(s) on our website. All content on third-party websites is outside of our control, and we do not represent or warrant that such content is related to us or our website, suitable or appropriate for use or viewing, lawful or accurate.
10.2. Any third-party website accessible via a link on our website may collect and process your information. We are not responsible for any data-processing activities carried out by any third-party website that is linked to our website, and we disclaim any liability in respect of the same. You should check the privacy policy of any such third party to establish how they may use your information before you decide to use their website and its features.
11. Links To Our Website
11.1. You may not link to our website without our prior written consent.
11.2. Where you have obtained our consent to link to our website:
11.2.1. you may provide links to our website on other websites owned by you, provided that such websites and the use of any links to our website comply with these Terms of Use;
11.2.2. wherever you post a link to our website on any other website, you agree that you will do so in an appropriate manner, and not in any way that is defamatory or disparaging towards us, which misrepresents us or our business, or which causes any harm whatsoever to us or our business; and
11.2.3. you must not link to our website in order to suggest any form of joint venture, partnership, collaboration, affiliation, business relationship, approval, or endorsement in connection with us where none exists and in any event, without having first obtained our prior written consent.
11.3. We may withdraw permission to link to our website at any time. In the event that we withdraw permission to link to our website and inform you of the same, you must immediately remove or cause to be removed any links to our website.
12. Restricted Jurisdictions
12.1. USERS FROM THE FOLLOWING JURISDICTIONS ARE PROHIBITED FROM USING ALL SERVICES: MAINLAND CHINA, KOREA, “DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA", IRAN, LIBYA, CONGO, SOUTH AFRICA, IRAQ, YEMEN, UNITED STATES, CUBA, UKRAINE, SOMALIA, MYANMAR, UNITED KINGDOM, CANADA, SYRIAN ARAB REPUBLIC, CENTRAL AFRICAN REPUBLIC, SOUTH SUDAN, SUDAN, UNITED STATES MINOR OUTLYING ISLANDS.
12.2. The list of restricted jurisdictions may change and differ according to changes in our policies and the services we offer to a particular jurisdiction. In the event of such change, we may not provide notice to you. You are required to refer to the latest information on the Platform or this Agreement to be informed of such changes.
13. Force Majeure Events
13.1. Force majeure events are events beyond the control of either of the parties and are not reasonably foreseen. They may include but are not limited to acts of God, war, pandemic/epidemic, state or governmental actions, exchange/blockchain controls, nationalizations, devaluations, forfeitures, natural disasters, terrorism, and other inevitable, unforeseeable, unanticipated, and unpredicted events that are not dependent upon the will of the parties.
13.2. If any of the parties fail to meet its obligations under the Terms & Conditions because of a force majeure event, that party shall not be considered liable.
14. Intellectual Property Rights
14.1. We own all intellectual property rights in, and to all, D24 businesses, information, technology, and other proprietary materials, including but not limited to the D24 website and products (including but not limited to all software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes, information, materials, source codes, structure, sequence, organization, images, text, graphics, illustrations, data, and know-how contained therein, all modifications, alterations, updates, upgrades, and enhancements thereof, all documentation and manuals related thereto, and all other aspects of such technology or product), and any other names and logos and all related product and service names, design marks, and slogans, trademarks (whether registered or not) which we own or control and make available to you through our website or otherwise. This intellectual property is under Copyright D24 with all rights reserved, and the word D24 and the D24 logo are registered trademarks.
14.2. You will not allow any third party other than Authorized Users to use the Services. You may permit Authorized Users to use the Services, provided that (i) the use does not exceed the Licensed Volume, and (ii) you ensure each Authorized User complies with all applicable terms and conditions of this Agreement. You are responsible for acts or omissions by Authorized Users in connection with using the Services. You will, and will require all Authorized Users to, use all reasonable means to secure usernames, passwords, API keys, hardware, and software used to access the Services in accordance with standard security protocols (e.g., multi-factor authentication), and will immediately notify us if you know or reasonably suspect that any username, password, or API key has been compromised. D24 will not be liable, and you will be solely responsible, for (A) any unauthorized access, damage, or loss that may occur through the use or misuse of your usernames, passwords, API keys, hardware, or software; or (B) any activities that occur under any account issued to or created by you in connection with your use of the Services, including any unauthorized access or use of any such account, in each case, except to the extent proven to have been directly caused by D24’s gross negligence, willful misconduct, or fraud.
14.3. Copying and distributing such materials for non-commercial purposes are allowed only with our express written permission on a limited basis, provided that each copy of the material remains intact.
14.4. To copy or redistribute such materials for commercial purposes or for compensation of any kind, you must: (a) obtain our prior written permission and (b) make sure that all copies include the following notice in a clearly visible position: ‘Copyright D24. All rights reserved.’
15. Limitation of Liability
15.1. To the maximum extent permitted by applicable law, we disclaim all liability and shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, business, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), resulting from:
15.1.1. The use or the inability to use our website (in whole or in part) or any technical malfunctions;
15.1.2. The cost of procurement of substitute goods and services;
15.1.3. Unauthorized access to, or alteration of, your communications or data;
15.1.4. Statements or conduct of any third party regarding our website; or
15.1.5. Any other matter hereof.
15.2. To the maximum extent permitted by applicable law, we shall not be responsible or liable to you or any other individuals for:
15.2.1. Any errors or omissions in the websites.
15.2.2. Any information provided through the websites.
15.2.3. Any decisions made or actions taken based on the websites, or the information presented on them.
15.2.4. Any losses or damages, whether direct, indirect, consequential, special, or similar in nature, that result from or are connected to your use of the websites, or any information or materials acquired by you through or in association with the websites.
15.3. In any case, our maximum aggregate liability under or in connection with these Terms or your use of our Service is limited to 100 USD or the amount of Fees paid by you in the past 12 months whichever is lesser.
16. Indemnification
16.1. Users agree to indemnify, defend, and hold harmless D24, its affiliates, officers, directors, employees, agents, and representatives (collectively, "D24 Indemnitees") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
16.1.1. User's use of the Website Platform and Services;
16.1.2. User's violation of these terms and conditions;
16.1.3. User's violation of any applicable laws, rules, or regulations;
16.1.4. User's infringement or violation of any intellectual property rights or other rights of any third party.
16.2. We make no guarantee regarding the performance or outcome of any trades. Users acknowledge and agree that they are fully responsible for their investment decisions and the associated risks.
16.3. The indemnification obligations of Users under these terms will remain in effect even after the termination or expiration of the User's use of the Website Platform and Services.
17. Disclaimer
17.1. THE WEBSITE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO:
17.2. THE SERVICE;
17.3. THE WEBSITE CONTENT;
17.4. USER CONTENT; OR
17.5. SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO THE WEBSITE.
17.6. IN ADDITION, WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
17.7. WE DO NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES THE SERVICE AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE SERVICE IS ACCURATE, COMPLETE OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOUR USE OF THE WEBSITE IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND WE SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS OF USE.
17.8. BY ACCESSING OR USING THE WEBSITE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.
17.9. WE DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ACTION OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.
18. Age Restrictions
18.1. Our website and any products or services available on or via the website are not intended for use by individuals under the age of 18.
18.2. IF YOU ARE UNDER THE AGE OF 18, YOU MUST NOT USE OUR WEBSITE, PURCHASE OR ATTEMPT TO PURCHASE ANY OF OUR PRODUCTS OR SERVICES OR SUBMIT ANY INFORMATION ABOUT YOU OR ANYONE ELSE TO US.
18.3. We do not knowingly or intentionally process information about any individual under the age of 18.
19. Dispute Resolution
19.1. Depending on where you live, your account will be governed by the laws of your country. You acknowledge and agree that, in case of any dispute, controversy, divergence, or claim that can't be solved by internal resolution, including any dispute in connection with the existence, validity, interpretation, performance, breach, or termination of this clause or any dispute concerning or arising out of this clause (collectively referred to as the "Dispute"), the Parties shall submit the Dispute to the Singapore International Arbitration Centre (“SIAC”) according to the SIAC Rules of Arbitration in effect.
19.2. The arbitration shall take place in Singapore and apply to applicable laws determined under the SIAC Rules of Arbitration. Unless otherwise agreed by the Parties hereto, only one arbitrator shall be appointed according to the SIAC Rules of Arbitration. The arbitrator shall have the exclusive right to make a ruling on his/her right of jurisdiction, including but not limited to any objection to the existence, scope, or validity of the arbitration agreement or the arbitrability of any claim or counterclaim.
19.3. The arbitration shall be conducted in English. The arbitrator shall, regardless of the method of arbitration, issue a reasonable written decision to explain the arbitration award, its basic conclusion, and the conclusion (if any). The arbitration award shall be final and binding upon the Parties and may be enforced by any court of competent jurisdiction.
20. Governing Law
20.1. These Terms & Conditions shall be governed and construed in accordance with the laws of Singapore, without giving effect to the conflicts-of-law principles thereof. You agree to submit to the personal jurisdiction of the courts located in Singapore with respect to any legal proceedings arising out of this agreement and waive any objection to the propriety or convenience of venue in such courts.
20.2. If any provision of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of these Terms shall remain in full force and effect.
21. Notices
Any notice given under these Terms must be in writing, by email, or by electronic communication via the Website and will be deemed to have been given on transmission, unless the recipient can satisfactorily establish that the email or electronic communication was not received by the recipient’s email or web server. Notices to Us must be sent by email to contact@d24group.com. Notices to you will be sent to the email address provided by You when accessing Our Service (or to such updated email address as may be notified to Us from time to time.
22. Changes:
22.1. We may revise these Terms from time to time and will always present the most up-to-date version on Our Website. For the avoidance of doubt, by accessing and or using Our Services, Websites, and Products, you are bound by the terms and conditions of the latest version of this Agreement and Privacy policy as published on Our Website. It is your responsibility to periodically review and keep yourself appraised of the latest terms.
22.2. Please inform Us of any changes to your email address and other communication preferences and We will take steps to update Our records after receiving such notification
23. Age Restriction on the Use of the Website and Services
23.1. Our website and any products or services available on or via the website are not intended for use by individuals under the age of 18.
23.2. IF YOU ARE UNDER THE AGE OF 18, YOU MUST NOT USE OUR WEBSITE, PURCHASE OR ATTEMPT TO PURCHASE ANY OF OUR PRODUCTS OR SERVICES OR SUBMIT ANY INFORMATION ABOUT YOU OR ANYONE ELSE TO US.
23.3. We do not knowingly or intentionally process information about any individual under the age of 18.